Most companies don’t realize how central emotions are to building the right culture. They tend to focus on cognitive culture: the shared intellectual values, norms, artifacts, and assumptions that set the overall tone for how employees think and behave at work. Though that’s incredibly important, the authors’ research shows that it’s only part of the story. The other critical part is emotional culture, which governs which feelings people have and express at work
Jeremy Dean – Founder of riders &elephants and The Emotional Culture Deck, checks in to the café to talk about importance of understanding peoples emotions at work place. Creating an Emotional Culture is one of the important element in today business context. Emotions can run high when dealing with the day-to-day of work and life. Work can resemble a high-flying roller coaster at times. And employees may experience a wide variety of emotions ranging from disappointment and sadness to excitement and joy.
As Dale Carnegie, author of How to Win Friends and Influence People said, “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”
As a Leader or manager, you’re not only regulating emotions as a result of stressful situations that happen at work—but outside of work too! People are complex and have a wide variety of needs. While supporting your employees’ emotional health might seem like the job of therapist, addressing emotions at work is crucial for your organization's success. The first step to create an emotionally safe work environment is to assess your emotional culture. As Jeremy mentioned Emotional Contagious can really create a ripple affect which will effect your whole organizations performance. So, Include Emotional Culture as a value of your organization, bring more awareness on emotional intelligence so they can start labeling their emotions & more over have those conversations with your employees to identify their emotional complexity
Press that play button & check in to the café.
