Empathy, defined by entrepreneur Joey Pomerenke as “The feeling that you understand and share another person’s experiences and emotions; and the ability to share someone else’s feelings,” isn’t always the first thing people think about when they consider business skills, “Empathy should be embedded into the entire organization,” writes Belinda Parmar in the Harvard Business Review.
Treat your employees with Empathy & Compassion where they will treat your customers in the same way. Your customers experience with your organization will bring them back or else they will go towards your competitors. Yes Empathy & Compassion will be next magical potion for the growth of your business. Sandra Thompson :Founder of Ei Evolution -UK Checks in to the café & shares some great insights & experiences on Building customer Experiences with Empathy. She goes on to say how Emotional Intelligence can be great tool to bring about empathy in business. a leader play vital role in bringing Empathy in to organization. Sandra Shares key Things for us to build Empathy
1. You don’t have to believe what you think
2. Always think as Just Like me they are also Human when you look at other people ,
3. We all are connected & consider the ripple effect.
When we say about empathy there are 3 stages of it, to know more about it Press that Play Button & check in to the café to listen to the full episode & for some great tips.
Grab the special offer Ei café with Azeem Podcast Listeners For Ei Evolutions Summit.
If you’re interested in learning more about the psychology, behavioral science and neuroscience behind employee experience, remote experience and customer experience? And if you are looking to explore how we can bring more empathy and emotional intelligence into these fields? Then this event is for you,
The Ei Evolution Summit+ is a one of a kind 5 month-long online event.
Our Summit days in October includes speakers like Dr. Daniel Goleman and Dr. Lisa Feldman Barrett. Yes, the global icons for emotional intelligence and emotion are part of the Ei Evolution Summit.
you don’t have to wait until October to learn more because we have organized a five-month warm up, we’re calling the Ei Learning Lounge. That’s five months of workshops, talks, fireside chats and panel interviews.
On top of all this, the content from the 5-month program is on-demand so you can choose to watch it live and participate or you can watch the recording at a time of your convenience through their online platform.
So here is a special Offer for all the listeners of Ei Café with Azeem Podcast, you will get 25% off when you use the Code 25OFFSRI( All in Capitals) when you are registering for the summit. So log on to https://register.eievolutionsummit.com/ei-summit and enter that code.
I’ve added these details in the podcast show notes too. This offer is available until end June. Don’t Miss out this great opportunity to hear from the experts, So hurry book your tickets now.
