It takes a months to develop a customer and seconds to loose them.
It's why providing a high quality and personalised service is so important in today's world, where we are all used to receiving personalised dashboards, news, shopping recommendations and Netflix movies!
Finding the best way to create this in a start up business, however can be a real challenge especially when there is a real pressure to secure revenue.
Buying in to an established, franchised business gives you you a template to follow and support from others who are also focused on making the brand successful.
We dive into this in more detail in this week's special episode featuring Tim Morris the Managing Director of sponsors to our podcast Cymphony.
We also talk about:
- Franchises within franchises
- Exit strategies
- The level of support given by franchisors
- The biggest challenges faced by franchisees
- The importance of immediacy in sales
You can find Tim on LinkedIn - https://www.linkedin.com/in/tim-morris-6a956b16/
Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!
For more insights into the franchising world check out The Franchised at - www.thefranchised.com
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This episode was powered by Cymphony.
Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.
Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.
