This is a question change managers, and others, hear a lot. My special guest today is Serena McArthur - the Director of Enterprise Change Management for the Government of New Brunswick. She is a long-time change practitioner and Master Black Belt in Lean Six Sigma.
Serena has a great counter question to 'Does my project actually require change management?' - Tune in to hear the answer to these questions and her top tips for leading successful change.
And this episode includes the 'extended cut' of our conversation for a little more insight into why change management is needed, even in seemingly simple projects.
