AI is everywhere. Software companies bombard you with promises that their AI-powered programs will revolutionize your business. Prognosticators say it will take over roughly everything. And Wall Street, as ever, is watching.
Restaurants are certainly no exception. Companies are testing and experimenting with AI in nearly every part of their operation, from the drive-thru to the back of the house, from marketing to the kitchen.
This week’s episode of the Restaurant Business podcast A Deeper Dive is the first in a six-part series on AI in the restaurant industry, looking at the ways big and small chains use the technology.
We spoke with operators, executives, chefs and others to examine AI in the restaurant industry and its potential impact. This first one takes a broad look at the technology and some of the ways it can be used.
