Revitalization Rewards found in this episode:
Revitalization lessons learned from Cracker Barrel
1. The first lesson a church leader can glean from the Cracker Barrel fiasco is: The company looked to the future but sabotaged their today.
2. The second lesson a church leader can glean from the Cracker Barrel fiasco is: The company did not provide opportunities to engage customers as part of the on-going process of transformation.
3. The third lesson a church leader can glean from the Cracker Barrel fiasco is: The company failed to stop the self-sabotaging that took place from the inside while customers revolted on the outside.
4. The fourth lesson a church leader can glean from the Cracker Barrel fiasco is: The company lost loyal customers because they changed to quickly.
