Mike is the Managing Partner of X5 Management, providing Training, Coaching and Consulting services to middle market businesses since 2006. They support businesses in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.
Mike is the best-selling author of “REMARKABLE SERVICE – How to Keep Your Doors Open” and RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life”
Mike holds an MBA from Athabasca University. He is active in the community and is a proud member of Synergy Network (Edmonton), serving as Chair in 2016; Past-President of the ACG Edmonton Chapter and served as the Corporate Growth Summit Chair in 2017. He is known as the voice of the ACG Summit, serving as our Master of Ceremonies for the past six years; Member of the Institute of Corporate Directors; Completion of the Governance for Small & Medium-sized enterprises program at the University of Alberta; Past member of Toastmasters International, obtaining his Distinguished Toastmasters Designation - DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); Past-President, Rotary Club of Edmonton Mayfield (2005- 06); National TEC Canada Speaker; Mike is a Certified Trainer for Everything DiSC®. Mike and his wife Bonita live in Edmonton and enjoy mountain biking in Edmonton’s River Valley or in the majestic mountains of Alberta.
www.x5management.com www.mikemack.ca
