Description

0:22 Intro

• Intro/Opening remarks
• The topic is: Skills Pay Bills

0:52 Sponsors

• SPEARity (SPEARity.com)
• Cream City Marketing (creamcitymarketing.com)

2:22 Diving into the topic

• Want to make sure that your processes are aligned with the right skills and the right roles
• Michaels favorite red flag = TTWWADI (That’s The Way We’ve Always Done It)
  • TTWWADI is not a process
• TTWWADI’s are often the source of roles and job descriptions
  • Operating by default and not strategically
• “I’ve never liked using job descriptions, especially when there isn’t clarity in that position” -B
• Clarity of function within the process
• What is this person’s direct contribution to the success of the overall output

10:27 Notice of tech problem :)

• Never went live
• It was recorded, so no big deal
• Episodes since tech prob goes from 6 to 0 :(

12:20 How to get clarity in the function

• 1. Strategy
• 2. Process
• 3. Structure (order)
• 4. Metrics + Rewards
• 5. Competencies
• 6. People
• Easier to implement these changes for new businesses
• Small incremental changes to get the most clarity

16:40 Candle example

• Cut a big candle into equal-sized smaller candles
• Being able to see all of the candles burning at the same time lets you see how and where you need to make these iterative changes to make your process better

18:53 Metrics and Rewards

• Making sure you’re measuring the right things and reinforcing the right behaviors

19:30 Competencies & People

• When looking for something to get done, you normally look at who you have on your team
  • Unknowingly, this is a constraint (ttwwadi)
• If you’re able to dig into the process, you’ll be able to see where things can be systematized and automated
  • Cut your process into smaller chunks of a candle
  • Easier to outsource parts
• By defining processes down to the smallest possible logical component, you can get a more critical understanding of the crucial competencies for that process
  • Helps you understand what need or skill is needed

25:00 skills and competencies

• Split your process into different functions
• Different functions can fall under different roles
  • Do you need all of those functions, or can you find different options?
• When buying a drill bit, you’re actually buying the hole
  • The outcome you’re looking for
• Sell the OUTCOME, not the ITEM
  • Use this when defining roles as well

29:30 Closing remarks

• The podcast is available on Spotify, Apple Podcasts, Google Podcasts, & Anchor
• Check out SketchyIdeasshow.com
• If you have any sketchy ideas, email us at info@sketchyideasshow.com
• Just because it’s a sketchy idea, doesn’t mean it’s not worth exploring!

Full Show notes here