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In this episode of The Accommodation Show, we are joined by the renowned entrepreneur and "AI whisperer," Luca Zambello, Luca is the co-founder and CEO of Jurny, a hospitality tech company offering SaaS-based management solutions for the modern traveller. Luca has a wealth of knowledge and resources around AI, ChatGPT, and prompt craft. We have a rewarding conversation on the benefits of using AI, such as improved efficiency and personalisation, and showcase real-life examples of successful AI integration in brand, guest experience and marketing efforts.
📋 Chapters!
00:00 How to Get the Most out of AI in 2023
01:48 Introduction to Luca Zambello and Jurny.Inc
05:37 How will AI impact businesses in the hospitality and tourism industry over the next 6 to 12 months?
07:41 How is AI impacting the hospitality and tourism industry?
10:23 How do you figure out which prompts to use when utiliisng AI tools for hospitality?
12:55 How can we provide more context and data points to AI tools, specifically in relation to writing prompts and responding to reviews?
14:17 What are some strategies for improving the output and effectiveness of AI tools when responding to reviews?
16:47 How accessible is AI technology for individuals without extensive coding or programming experience?
19:12 What real-life examples showcase successful AI integration in branding, guest experience, and marketing?
20:00 What are some specific tasks in hotels, short-term rentals, and boutiques that can be automated using AI?
21:45 Can Chat GPT significantly improve the performance of conversational AI bots, and what factors contribute to its success?
23:39 How is AI making chatbots better for guest experience?
Show Links
https://www.linkedin.com/in/lucazambello
https://www.jurny.com
#AIinhospitality #jurny #bookdirect
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Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences from the use of this content. Actions taken should be based on your personal due diligence.
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