There has been a lot of buzz around autonomous car technology. From the advancements shown by Tesla, Ford, and other auto manufacturers to the ongoing tests by Waymo, we see autonomous cars speeding towards reality faster than ever before. In today's episode, we talk about what this emerging technology could mean for our industry.
We’re fortunate to have the right guest at the table at the right time, Alex Bainbridge from Autoura. We discuss the right time to consider how autonomous vehicles will affect the hospitality and accommodation industry. Regardless if you are running a 5-star hotel, a resort in Bali or a short-term rental business, Autonomous vehicles will create a huge opportunity.
Topics we cover in this week's episode:
Potential AV applications within the travel Industry.
How AVs will affect hospitality including when, where, and how tourists move.
How AVs will improve customer experience.
More innovating technologies within travel.
There appear to be at least 5 years of lead time to prepare for scenarios that will be presented by autonomous cars and it is an opportunity for your business to consider its impacts. Accommodation businesses and platforms that are proactive in staying ahead of the curve will be well-positioned to capitalise on these new technological trends rather than be disrupted by them.
You may have heard in the news last year about Accor partnering with Citroen to bring autonomous vehicles into their business; https://skift.com/2021/10/01/accors-bold-partnership-for-self-driving-vehicles-hinges-on-this/
In this week's episode, we discuss the many opportunities that lie in autonomous travel and how you can take advantage of this space. Alex gives us an inside view and a real take on the industry like no other.
Alex has lived and breathed, hospitality and tech for over a decade. He graduated with a degree in Applied Computing / Computer Science. He joined the hotel industry in 2000 as head of web for a business travel hotel distribution startup founded by Hilton, Accor, and Le Meridien. He has since started Autoura, where he is working on how to use autonomous vehicles to enable tourism, hospitality & leisure experiences. Now working on experiences that can be operated in a hotel's own brand e.g. a "night out" - going from hotel to restaurant to theatre/gig to late night bar to hotel, with autonomous vehicles connecting it all up so the guest does return safely.
This was a great interview with Alex Bainbridge of Autoura, and I love it when I connect with like-minded people who give so much insight. Some great value out of this for anyone in the hospitality space.
📋 Chapters!
00:00 Tech of the future: How autonomous vehicles will impact your hotel?
01:59 Intro to Alex and his business.
03:17 What is happening in the Autonomous Vehicle industry right now?
07:40 When can we expect autonomous vehicles in our industry?
09:47 What can autonomous vehicles do for hospitality?
17:23 How we can use autonomous vehicles to create a more cohesive experience for our guests.
19:03 What are the opportunities for guest experience with autonomous vehicles?
24:29 What are some opportunities in loyalty programs with this new tech?
25:46 How can you interface hospitality with autonomous vehicles?
27:21 How are autonomous vehicles different from taxi services?
28:43 What does Autoura do?
Show Links
https://twitter.com/alexbainbridge
https://www.linkedin.com/in/alexbainbridge/
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