Long, long ago the only way to keep systems up and running was to periodically send a technician out to the field to perform functional testing…but that's so last century. Nowadays monitoring systems let us know when something is wrong with an AV system long before anyone is the wiser. Does preventive maintenance still have a place in the AV world? Has Remote Monitoring & Maintenance (RMM) taken the lion's share of customer support? Join Jim and Jeremy as they discuss how the industry can best care for the systems of today and tomorrow after they are deployed.