Laverne Deckert, Lead Chameleon at her business imaChameleon, is a driving force in the Facilities Management world, with extensive international experience in standards development and professional certification. Working for IFMA (International Facilities Management Association) and as a consultant, she has led and supported numerous committees, work groups, and advisory groups of ISO TC 267 Facilities Management, including the development of the ISO 41001, the Management System Standard for Facilities Management. Laverne will be sharing thoughts on the standards development process, the intersections of ISO 41001 and ISO 55K, and perhaps the origin of her tag line “Passion: To bring value to every encounter.”
