In this episode, Senior Consultant Emily Capon talks to Evolution Partners' Founder and UK Managing Partner, David Powell, about challenger banks in the UK, discussing both the opportunities and threats these institutions face in the financial services landscape.
David and Emily consider the evolution of banking, highlighting how challenger banks like Monzo, Revolut, and Starling have used technology to offer mobile-first banking solutions. These banks cater to younger generations by providing flexible and personalized services, but face challenges in building long-term customer trust, especially when compared to established legacy banks.
