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This week on Clear Lake Connections Podcast presented by UTMB Health: Meet Ben Shapley, Nursing Program Manager in Trauma Services at UTMB Clear Lake Campus.

In this week’s episode, Ben tells the listeners what his role consists of at UTMB and how it improves patient care. Ben discusses the requirements for each ER level and the importance of UTMB Clear Lake Campus’ pediatric ER. Lastly, Ben gives insight to the listeners on when patients can go to Urgent Care and when they need to go to the ER.