Episode 47: Leaders Manage Team Expectations
Charles Kettering: High achievement always takes place in the framework of high expectation.
Being on the same page ito expectations for the team is crucial. Setting and clarifying these expectations from the onset is your best start.
First manage them on an individual basis. I-I meetings with each team member ensures that they are clear on the what is expected of them, and what they expect from you.
Then, for the team to clearly communicate what they expect from each other. But this communication needs to be 2 way so the team members can clarify whether the expectations are feasible or not. And then there needs to be agreement on what is expected and in return what is mutually agreed upon.
Most often, there are unwritten expectations about the level of work, and the depth of expertise displayed, what contribution the team member will make to the team, and what defines the successful outcome. These need to be clearly communicated. It’s important that every team member knows how their work affects their colleagues, and how to work in collaboration so the team and organizational goals are met.
David Livermore [David Livermore, one of the foremost experts on cultural intelligence, is a frequent adviser and speaker to government agencies, Fortune 500’s, and charitable organizations around the world.]:
Clashing expectations are what most consistently derail any team, and especially a culturally diverse team. So, if you take the time to “define” the goal carefully upfront, you’ve addressed one of the most difficult and important parts of innovative process.
Clarifying expectations is such a vital part of team building, that I have it built into my team building days as a team building exercise to clarify explicit and implicit expectations.
Team building days need to be so much more then just hanging on some monkey ropes together. They have to build relationships through trust and communications, through clarity and understanding.
Message me for more information about your team building day.
