Anas bin Mâlik ‘radiy-Allâhu ’anh’ said: “I was walking with Rasûlullah ‘sall-Allâhu ’alaihi wa sallam’. He had a Burd-i Najrânî on. That is, he wore an overcoat made of Yemen cloth. A villager, who came from behind us, pulled his collar so harshly that the collar of the coat scratched his blessed neck and the scratch remained there. Rasûlullah ‘sall-Allâhu ’alaihi wa sallam’ turned round. The villager wanted something from the property of zakât. Rasûlullah ‘sall-Allâhu ’alaihi wa sallam’ just chuckled at his manners. He commanded that something should be given to him.”
It is written in the book Tatummat-ul-Mazhâr: “This means to say that the person who is in a commanding position should, like Rasûlullah ‘sall-Allâhu ’alaihi wa saslam’ did, put up with the problems and troubles caused by people. Besides, it is an act of being good-natured for everybody to be patient about problems. It is all the better for the superior ones.”
Endless Bliss First Fasicle | Page 250