In this episode of Power Up Memphis… J.T. Young, President/CEO of Memphis Light, Gas and Water, joins our Host Gale Jones Carson, V.P. of External and Community Affairs, to discuss the newly established Outage Improvement Advisory Team (OIAT). Following the city’s recent ice storm and the number of customers affected, the OIAT was formed. Over the next several months, the OIAT will examine power outages and ways to improve the MLGW power restoration process. The team consists of community stakeholders from MLGW, the City of Memphis, Shelby County government, neighborhood associations, non-profits, and surrounding municipalities representing MLGW’s 439,000 customers. MLGW customer are also invited to engage in the process through questions/feedback at memphistn.gov/mlgw/ regarding tree trimming, underground lines, response time, overall infrastructure, suggestions for improvement, and more. The site also has a full list of the OIAT members. Also joining this segment of Power Up Memphis is Reynold Douglas, General Service Director for the City of Germantown. As a representative for the City of Germantown, Douglas will be joining the 50 member OIAT panel as a stakeholder and a voice for the residents of his community. Are the citizens of Germantown pleased with MLGW? Are improvements needed with MLGW’s restoration process? Tune in as Douglas shares his thoughts and concerns for what he hopes the OIAT could mean for future crisis. Join us for the answers as Power Up Memphis takes a look back at the city’s first crisis of 2022. What we did right! What can we do better? How will the Outage Improvement Advisory Team help us improve? mlgw.com
