The hospitality industry has been more “stick” than “carrot” for generations but that does seem to be changing post-pandemic. Rather than managing by fear, Shaun de Vries and Josh Kopel use this episode to provide practical incentives that owners and managers can use to inspire their teams to do great work.
For more information on Shaun and his company, visit https://www.openpantryconsulting.com/.
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Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
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