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Topics: 

• Here we go again: do more with less is back for 2023


• B2B embrace customer-centric strategies once the preserve of B2C firms like Amazon


• B2B customers demanding more enablement in a frictionless manner


• Without a large budget to hire CS roles, must find ways to stay connected with customers


• Solution: Everboarding microsites for each customer


• Like Netflix recommendations, going digital provides AI recommendations to improve CX


• Review CX Templates available to get started today: https://marketplace.cxera.com/marketplace