How Do You Communicate? What do your non-verbal signs convey?
Most of the time, I go to a patient, I come in, I show my verbal and non-verbal signs and it really works!
What are these verbal signs that we're talking about?
V - VOICE
What's your voice? Are you raising your voice up? lowering down your voice? Do you have a big voice?
You have to know what kind of voice are you showing to your patients. Is it a good sounding voice? or is it a positive voice? You need to learn how to do that
E - ENGAGING
Are you engaging with your patient? Are you engaging or connecting with that person?
R- REACTIVE
Are you being reactive? We don't want to be reactive, we want to be PRO-ACTIVE.
In the Philippines, when I was working as a Medical Representative, we have this conference and we called it PRO-ACT.
Basically, we are being pro-active with the plans that we have in life. So, we want to be pro-active instead of reacting.
When we are talking to a person and we don't agree with their opinions, we try to be reactive. We don't want to be like that, we want to be pro-active.
B- BODY LANGUAGE
Are you putting your hands on your hip? Is your browse raising? What kind of body language are you showing?
A - ASKING QUESTIONS
Are you being interested or interesting?
Most of the time, when we're talking we want to be interesting all about ourselves. But, you want to be interested in that person.
L - LEARN HOW TO LOVE
Love that person! You don't want to be lying, because who wants a lier? You want to be loving. You want to love that person!
Learn how to love that person that you're talking to. Whether you're talking to a dementia patient, you're talking to an interviewer to look for another job, do these techniques.
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