In this episode, Shawn and Ollie read Reddit customer success questions. Find out their thoughts on collecting client sentiment, resolving CSM issues, following up, handling unresponsive clients, and more.
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Connect with Shawn: www.linkedin.com/in/shawnfinder
Connect with Ollie: www.linkedin.com/in/olliewhitfield
Autoklose:www.autoklose.com
VanillaSoft: https://vanillasoft.com/
