Since the earliest trade routes between towns and cities, there have been business travellers. But who is the modern day Business Traveller and what do they want? Living in an era where technology has taken us to new levels of communication, some people question the need for business travel at all. The BTA was joined by a group of regular business travellers who spoke about why business travel is still important, how they perceive the travel eco system, what frictionless travel means to them and what is important to them in relation to the service providers?
