Cesar Gonzalez is the Head of Operations for Commercial Banking at Wells Fargo & Company.
Gonzalez leads critical business and lending operations for Commercial Banking and partners closely with leaders across Wells Fargo to ensure an integrated operating environment. He oversees the transformation of operational processes that deliver streamlined, efficient results, and leverages best practices to serve the needs of clients globally.
Gonzalez joined Wells Fargo from Bank of America, where he most recently led enterprise programs focused on optimizing end-to-end processes across all business lines. During his time with Bank of America, Gonzalez led the Commercial Bank Service organization to be the first commercial bank service organization to earn JD Power & Associates’ certification for client satisfaction excellence. In addition, Gonzalez enabled business growth of over 25% while improving the client experience — culminating in the Greenwich Study recognizing Bank of America for providing the best Implementation and Service experience in Asia Pacific.
A certified Six Sigma Black Belt and an active leader in his local community, Gonzalez is the co-chair of the Hispanic Scholarship Fund Advisory Council. He also founded and co-chaired the Chief Administrative Office Hispanic-Latino Leadership Advisory Council at Bank of America, which helped recruit Hispanic talent and enhanced the bank’s brand image with Hispanic-serving institutions.
Learn more about Cesar
LinkedIn: https://www.linkedin.com/in/cesar-gonzalez-a11ab872/
http://www.hispanic-scholarship.org
Shout-out:
Today's Diversity Leader Shout-out goes to Gerry Stone
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