Let's talk about handling those "difficult" employees we encounter at work. You know, the ones who seem to make our lives a bit more 'interesting'? 😅
We're supposed to be giving advice in HR, but sometimes it's hard for us to know!
I spoke with Emily Lord, Senior HR Consultant with HR West. She is a master of reframing (not spinning) and handling people with decency. She recognizes these are tough and says:
1️⃣ Oops! Mis's Happen: Miscommunications. Mistakes. Misunderstandings. Watch for them and don't be afraid to acknowledge them!
2️⃣ Shine a Light on Blind Spots: Ever had a team member genuinely miss a problem? This is when performance management is most likely to work well.
3️⃣ Reflecting on Leadership: Sometimes it's not the employee and we have to walk a fine line in HR.
4️⃣ Don't Wait, Take the Plunge: Procrastination won't solve anything, my friends. Don't let probation pass knowing there's a problem to solve!
Find Emily at emily@hrwest.ca for HR consulting!
