In the episode of the LTC Heroes podcast, Charles Oliver, Director of Customer Success at Experience Care, and Ayisha Bradley, QA Informatics Technician at Care Centers Centers Management, sit down with us to discuss the benefits of electronic health records and how to implement them properly.
With Ayisha and Charles both having experience in nursing, they talk about what life was like before switching to paperless operations, noting that once you get over the learning curve of a new EHR, daily workflows become much more efficient.
Ayisha and Charles both say that one of the biggest challenges when implementing an EHR is getting the nursing staff on board with the solution. Part of the challenge is getting nurses off of the floor to learn how to operate the system. The other part is properly educating the nurses about how the EHR will positively impact their patients, because that’s what truly matters at the end of the day.
To find success with EHRs, Charles describes the importance of gaining input from all users in order to use the EHR to its full capacity. Without this big picture consideration, organizations often create more work for themselves instead of experiencing the benefits of EHRs.
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