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Description

Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss:


(00:00) - Intro


(01:40) - Matt’s background and career


(03:30) - How many units were you at when you merged with Home Vault?


(04:30) - Door count vs. Profitability in PM


(06:46) - What is Home Vault?


(09:08) - Is it possible to have a single software and same PMA across multiple states for a company?


(11:30) - Can you share any information about the Home Vault exit?


(15:00) - Found Gen Ad read


(16:40) - Where do you turn to when you want to learn more about the industry?


(23:06) - Can you tell the story behind Better Who?


(26:52) - What was the impulse for you to pivot into services?


(34:36) - What is some low hanging fruit for PM’s to improve their business?


(36:16) - Appfolio Stack Ad read


(37:54) - Where did you get the idea to help grow the platforms of PM’s through Better Who?


(40:33) - Is there some result you’d like to see that shows the industry is improving?


(41:15) - What’re your thoughts on customer service in the industry?


(48:03) - What are you most excited about in the industry right now?


(51:22) - How would you advise a small PM business owners to improve their marketing and grow their business?


(57:27) - How can people learn more about you online?


Learn more about Matt Tringali & how to connect with him here:


Matt on Facebook


BetterWho


BetterWho Facebook group


Property Management Remote Team Members Facebook Group


HomeVault


Learn more about Peter Lohmann & how to connect with him here:


Follow Peter on Twitter


Join Peter’s Newsletter


Visit Peter’s Website


RL Property Management


Mentioned in this episode:


Jordan Muela’s Profitable Property Management Podcast


ProfitCoach


NARPM Accounting Standards


The World is Flat by Thomas Friedman


Never Lose a Customer Again by Joey Coleman


The Effortless Experience by Matt Dixon


Buildium


Appfolio


Rentvine


LeadSimple


Zapier