Season 2, Episode 3 of the Owner Occupied podcast with Peter Lohmann & special guest Matthew Whitaker. In this episode we discuss:
(00:00) Intro
(01:35) Matthew’s background and career
(03:53) Taking a Property Management company to multiple locations
(09:26) How important are your systems and processes in enabling management across multiple markets?
(13:49) How would you approach process issues coming from one of your offices?
(16:53) Matthew’s journey of becoming an effective manager of managers
(24:27) How do you keep churn to a minimum?
(33:50) How do you balance making property owners of new acquisitions feel comfortable when you first bring them in and sticking to Evernest Processes?
(39:37) Thoughts on Resident Benefit Packages
(46:40) What would be your suggestions for an owner of a Property Management company to maximize their exit price?
(52:20) Why did your org decide that a podcast was a beneficial course of action?
(01:00:24) Evernest’s new North Star
(01:02:43) What marketing advice would you give to a small business looking to grow?
(01:06:48) How can people get in touch with you?
Learn more about Matthew Whitaker & how to connect with him here:
Learn more about Peter Lohmann & how to connect with him here:
Mentioned in this episode:
