What separates a good operator from a great one?
In this episode, Peter talks with Cathy Gainer, a strategic coach and former RL Property Management team member, about the mindset, discipline, and decision-making skills that define high-performing operators. Cathy shares lessons from her time inside the business, what she’s learned from coaching other leaders, and how great #2s support founders in meaningful ways.
They also explore mindset training, leadership blind spots, and what most owners get wrong when trying to scale a property management business.
⏱️ Timecodes00:00:00 – Intro
00:02:20 – Cathy’s background and career
00:06:17 – What is PM like relative to other industries?
00:10:13 – Cathy’s first impressions of RLPM
00:17:56 – Sponsor: MX Summit
00:19:20 – Peter’s first “Crane break”
00:26:45 – The desire to be a great #2
00:31:15 – Mindset training
00:35:58 – Sponsor: CRANE
00:42:04 – Cathy’s reflections on semi-retirement
00:50:24 – What are the most common mistakes you see owners and operators making?
🔗 Connect with Peter:
Crane – Private PM Owner Community
Free PM Newsletter
RL Property Management
🔗 Connect with Cathy Gainer:
LinkedIn
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