In this episode, I am joined by Kelli Segretto, Property Management Consultant.
We discuss:
(00:01:51) - Kelli’s background and career
(00:04:50) - How can Property Managers start bringing systems and processes into their business?
(00:07:46) - How do you work with clients?
(00:13:36) - How do you diagnose throughput issues in larger organizations?
(00:18:25) - Sponsor: Second Nature
(00:20:10) - Avoiding burnout
(00:22:17) - What suggestions do you have surrounding maintenance?
(00:34:57) - Sponsor: RentScale
(00:44:02) - What are franchisors doing right that the independents can learn from?
(00:49:51) - What are some processes that the industry can use to create some standardization across the board?
(00:56:46) - How are you thinking about software integrations in the industry today?
(01:00:42) - How should owners know it's time to hire a consultant?
Learn more & connect with me here:
Crane, the private community for property management business owners.
Learn more about Kelli Segretto and connect with her here:
K Segretto Consulting on LinkedIn
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
