Matthew Burke talks with Frank Bothwell, owner of Thomas Franks, a leading catering company, within both the corporate and independent school sectors, in the UK and overseas. Matthew and Frank discuss how the challenging times we have recently faced have caused organisations to operate in different ways. Including examples from both education and the catering industry, they consider which innovations will still have a place once restrictions are relaxed. They also talk about what advice Frank would give to anyone currently considering embarking upon a career in catering and hospitality.