Conflict is inevitable and whilst we might not choose to have it, there are things we can do to make it more constructive. In this focused and practical presentation, we’ll be exploring the psychology of conflict, and applied methods for navigating tricky conversations. We will introduce a variety of tools and techniques that you can immediately put into practice towards seeking a better outcome.
About the presenter
Sarah Naidoo-Banks is a Business Psychologist, Coach and Mediator. In 2018 she set up Think Team, which provides coaching, leadership development and mediation services. She is a Principal Practitioner with the Association of Business Psychology and full member of the Association of Coaching.
