This Week's Challenge: Practice Empathetic Listening
Listening with empathy means getting to the heart of what matters to the other person, whether we agree or not.
When listening empathetically, we listen with the intent to understand.
We respond by reflecting feelings and words.
- Today, practice listening for understanding.
- Try to reflect back the feelings of others and the content of the message.
- Check yourself when you interrupt, give advice, or judge.
Ask Yourself: Do people around me feel that I genuinely understand them?
"Next to human survival, the greatest need of a human being is psychological survival...to be understood, to be affirmed, to be validated, to be appreciated." - Stephen Covey
