Sydney, April 6: Australia Post has today released its 2022 Inside Australian Online Shopping Report which gives exclusive insight into the latest Australian eCommerce trends and estimates growth in online purchases in 2021 was up 12.3 per cent when compared to 2020, and almost double the pre-pandemic level.
More than four in five Australian households shopped online during 2021, spending $62.3 billion1 on physical goods, driving the online share of total retail to 19.3 per cent2.
Australia Post Group Chief Executive Officer and Managing Director, Paul Graham, said the pandemic brought about a fundamental shift in the way Australians live, work and shop, and that online shopping is now a mainstay for Australian families when purchasing everything from clothing to day-to-day household items.
Below are pre-recorded radio grabs featuring Australia Post Head of eCommerce Data Analytics, Rose Yip.
