Erik and Sara-ann discuss the power and passion of serving others, having the right mindset through every challenge, and the need to be genuine – to “Give them You” while striving for greatness!
More about Sara-ann:
Sara-ann Kasner, National Concierge Association Founder and Chief Executive Officer Owner, Concierge Services by Sara-ann LLC.
Sara-ann Kasner has provided corporate concierge services for multiple Class A office towers throughout the Minneapolis-St. Paul area for over 25 years. In 2017, Sara-ann established “Concierge Services by Sara-ann LLC.”
An award-winning professional, Sara-ann is devoted to the Concierge profession. As Founder and CEO of the National Concierge Organization, she has traveled the world speaking to hospitality groups about the Concierge industry. Her passion is helping others understand the unlimited resources and value of a successful career as a Concierge professional.
After accepting a position as a corporate Concierge, Sara-ann sought out others in the corporate Concierge profession throughout Minnesota and the United States to enhance services provided to her clientele. From 1993-1998 Sara-ann served as President of the Twin Cities Concierge Association.
In 1998, Sara-ann founded the National Concierge Association (NCA), a world-class international networking organization with members throughout the US and Canada. Sara-ann continues to serve as Chief Executive Officer (CEO) and official spokesperson. Sara-ann oversees every aspect of the organization and has been instrumental in creating the National Concierge Association accreditation and recognition programs: NCA Concierge Certification, NCA Accredited Associate, and NCA Endorsed Partner as well as the NCA National Awards. Philanthropically Sara-ann encourages NCA partnerships with such causes as St. Jude’s Medical, the American Cancer Society and the Tubman Center to name a few of the organizations currently aligned with the National Concierge Association.
Where Twin Cities Magazine named Sara-ann Kasner “Corporate Concierge of the Year’ in 1996 and in 1997 Sara-ann was presented with the prestigious Gold Key award by Minneapolis-St. Paul magazine.
Over the length of her career, Sara-ann has been actively involved in the Minneapolis-St. Paul community. For five years Sara-ann served as a board member of the Great American History Theater in St. Paul. As a committee member for the Greater Minneapolis BOMA Best of Boma program from 2013- 2016, Sara-ann was instrumental in creating the annual awards script and enlisting local celebrity talent.
In 2018, Sara-ann worked with the NFL as a consultant for the 2018 Super Bowl Minneapolis VIP Committee for which she was directly responsible in enlisting local Concierge professionals to form “The NFL White Glove Committee” providing a high level of services to visiting NFL team VIP’s. In addition, Sara-ann contracted with the Minnesota Vikings to provide Concierge services during the event.
Sara-ann Kasner is regarded as an expert on Concierge services and frequently quoted in the Wall Street Journal, the Japan Times, Entrepreneur Magazine, Money Magazine, and “O” (Oprah Winfrey magazine) and USA Today. Sara-ann has also been a frequent guest on RM World of Travel featured on a national radio program with Robert & Mary Carey and Rudy Maxa, speaking on the topic of Global Concierge services.
Sara-ann Kasner is in awe of her three sons and absolutely adores her 5 grandchildren and 8 Great-grandchildren. In her spare time, she is an avid reader of historical novels and biographies, an amateur gardener and enjoys traveling with the love of her life, husband David Kasner.
