We often hear calls for “greater dialogue” from the media, politicians, our friends, neighbors – everyone. But what is dialogue? Host John Monaghan, Director of Partnerships of All Aces, and special guest, Dr. Karen Ross, Assistant Professor in the Department of Conflict Resolution, Human Security, and Global Governance and a senior fellow at the Center for Peace, Democracy, and Development of UMass Boston, discuss what dialogue is, what dialogue can offer to participants and the communities within which they reside, and, perhaps most importantly, what dialogue can’t do. Together John and Karen speak about some of the real-world examples of dialogue from Karen’s ongoing research in order to help us better understand what our action steps can be when dialogue is called for in our own communities. Share your thoughts, comments and questions in the comments or in our online learning community at IntentionallyAct.com.