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Description

Debbie Tuel, Symphony Talent’s Chief Joy Officer, joined up with Theresia Hermes, Director of Client Services, and Craig Barnett, Head of New Client Strategy, for a candid conversation on how to build a workforce and culture that increases adoption and, in return, drives organizational success and joy.

In previous episodes, we’ve talked to practitioners that shared that technology alone does not drive success. Strategy and activation are equally, if not more important. After all, you can have robust, data-driven recruitment marketing technology, but without a thorough strategy or activation plan, you can bet your user adoption will be low, the adoption curve will be high, and the overall adoption uptake will be endless.

To overcome these adoption challenges, Theresia, Craig, and Debbie deep dive into the three main steps to drive behavior change and make your users want to use your new tech. Together, they share insights on properly introducing and launching a CRM into your organization through a layering approach.