In our competitive business world, customer satisfaction is the heartbeat that sustains growth and success. One metric that has gained widespread recognition for measuring customer loyalty and satisfaction is the Net Promoter Score. However, key to success in using NPS as a tool is understanding its calculation methodology as well as the benchmarking process. In this quick podcast we take a deep dive into unlocking business success with the net promoter score. Read blog here: https://www.aoeteam.com/post/unlocking-business-success-a-deep-dive-into-net-promoter-score