Conversations are the space where business transactions happen. In this episode you will learn techniques to improve your business conversations, so you look more confident on camera and nail each and every interaction.
Our very special guest today is Elizabeth Stokoe. Elizabeth is a British scientist and Professor of Social Interaction at Loughborough University, where she studies conversation analysis.
She was also an Industry Fellow at Typeform, and we are grateful for all the knowledge she shared with us.
Chapters
00:00 - Who is Liz?
01:35 - Warm up a cold lead with this conversation technique.
04:18 - How to manage small talk on asynchronous conversations with video.
13:35 - Things you shouldn’t say on your sales funnel.
18:32 - What should we ask in our relationships with potential customers.
24:39 - How to Design your conversations with your leads.
28:10 - How to ask somebody for their email address.
34:22 - Experimenting with your VideoAsk to improve the completion rate.
37:27 - The magic word that can turn a “no” into a “yes”.
You can find Liz here: Twitter: @LizStokoe 💬 Got any questions about the topic or VideoAsk? Feel free to reach out to our Creative Director, Alex Antolino in the comments below or via his own channels.
Youtube: @alexantolino.
Instagram: @antolino
Start using VideoAsk for free: http://bit.ly/tryvideoask
What do you think about these techniques? We read you in the comments.
