Sometimes people say what's on their mind when frustrated. They need to emote in the moment and say things that, in hindsight, shouldn't have been said. Easier said than done, right? Everyone experiences ranting in some form or another.
In this episode Ms. Dressel and Ms. Wright talk about an experience on a flight. Not exactly air rage, but something close to it. Once the temperature of the moment came down there was compassion and mercy. Clementia, in other words!
