In this episode Craig is joined by Jon Franko, Partner Founder of St Louis based industrial marketing agency ‘Gorilla 76’, who has a mission to create one of the best workplaces in the US.
With an employee net promoter score that once sat between 10 - 15 but hit 89 this summer, Jon and the team have shown what a difference a focus on culture can make.
In this episode Jon talks about the journey he and the team have been on and the four key people metrics that have helped him gauge progress along the way.
