Description

In this episode of Rod’s Pod, I sit down with David Neale, a seasoned BPO leader, to discuss his groundbreaking new venture—a first-of-its-kind independent BPO accreditation model.

What’s in this episode?

• The origin story of David’s venture and why the traditional BPO model needs a shake-up.

• How his Golden Triangle approach combines client needs, operational delivery, and sales strategy.

• The problems with traditional BPO brokers and consultants—and why his model differs.

• The value of independent accreditation and how it removes risk for buyers and builds credibility for BPO providers.

• Why do African BPOs and emerging markets benefit most from this disruptive approach?

Whether you're a BPO operator, an outsourcing buyer, or an industry analyst, this conversation is packed with insights on building trust, transparency, and competitive advantage in the global BPO space.

Listen now to discover how accreditation could become the new industry standard.

CONTACT DETAILS

David Neale : Founder and CEOdavidneale@gbposolutions.com

LinkedIn: https://www.linkedin.com/company/gbpo-solutions/

David Neale. LinkedIn:

linkedin.com/in/david-neale-08b80011b