Ben Lipschitz, co-founder of FoodByUs, Australia’s largest online wholesale food marketplace, shares his journey scaling businesses into a two-sided marketplace. This episode is full of golden nuggets that will teach you how to innovate, adapt, evolve, and scale for growth – whether you’re in a hospitality industry or another industry.
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(00:00) Introduction
(03:01) Early Entrepreneurship
(06:16) Pivotal Business Concepts
(12:01) Overcoming Industry Challenges
(18:01) Building Client Trust
(23:31) Technology Adaptation
(28:46) Problem-Solving Processes
(35:01) Customer-Centric Approaches
(40:14) Field Research Importance
(45:22) Creative Business Practices
(50:01) Effective Leadership Traits
(55:01) Lessons in Scaling Business
(01:00:01) Navigating Product Evolution
(01:05:01) Role of Feedback Loops
(01:10:01) Digital Unification Strategies
(01:12:51) Addressing Client Hesitation
(01:15:11) Insights from Biographies
(01:17:46) Learning from Industry Leaders
