Every framework and approach and process in the world won't get you the innovation you seek. Innovation happens when we listen to each other.
So what does it take for otherwise tech-centric people, process-driven people, type-A personality people, to stop for a damn minute and actually listen to each other?
It takes a bit of empathy.
In Episode 9, Chris, Bill and Phil are joined by Larry Gioia to talk about empathy in technology. For years, Larry has been passionately delivering for his clients as a management consultant where he works alongside executives and innovators to improve the future of healthcare.
But he's more than that, obviously. Larry is a thought leader in the spaces of strategy, architecture and technology, of course. But he's also a humanist. A technical humanist. By seeing how people and technology ideas come together to create a greater good, Larry is always connecting the dots for people and with people.
And when we thought about empathy in technology, we could think of no one better to talk to.
Things Talked About:
- What is ABCD?
- Are technologists empathy-deficient by nature?
- How does focus on people improve technical delivery?
- What do I get out of sharing ideas in this fashion?
- What messages do we bring to senior management to convince them of the value of a more empathetic approach to delivery?
