Afternoon Coffee Break with Darren Watts
01-28-2023
Intro
- Brief recap of last week's podcast
- Introduction for today's podcast Southwest Airlines
Weight Loss and Health Update
- How is the weight loss going since I fractured my foot in 2021?
Critical Thinking Questions
- What really happened in the meltdown?
- How could this be prevented?
- How did Southwest really respond, leading to this meltdown?
- What is the logic?
Leadership Style (3) and Powers (5)
- Authoritarian
- Democratic
- Laissez-faire
- Coercive
- Legitimate
- Reward
- Referent
- Expert
Critical Thinking Questions Answered
- Based on information gathered, what happened?
References
- https://www.cnn.com/2022/12/27/business/southwest-airlines-service-meltdown/index.html
- https://www.encyclopedia.com/management/encyclopedias-almanacs-transcripts-and-maps/leadership-styles-and-bases-power