Amazon had told me that my Echo Show that I had sense June was now all of a sudden defective. They then told me that they would send me a new one free of charge which they did. This is the setup process with some surprises I was not expecting. Feel free to email me with your thoughts. TimothyClarkMusic@me.com and while your at it, feel free to check out timothyclarkmusic.wordpress.com and I am Timothy thanking you for listening to yet another episode of the Brother Timothy Clark Podcast.