Hyder Hassan is the CEO of Immigrant Services Calgary. Immigrating from Pakistan in 1999, he had a one-liner about his dream in Canada. It was the line: "I want to create massive change within myself and others around me." Since then, he has been at the head of the innovative Gateway Program, which is transforming the newcomer experience, and also being highly involved in his community, including through Toastmasters, Rotary, Big Brothers and Big Sisters, among many other organizations. In this episode, we explore his 3 R's that are central to his worldview, the story of how he became the CEO of Immigrant Services Calgary, and his values when it comes to leadership and mentorship.
Highlights & Takeaways
- In a healthy debate, one person can come with their Point A and the other person with Point B. But instead of arguing about who’s right, Hyder says there is a new Point C that both people can reach and that stimulates growth
- What are your dreams? What are your goals? What are your priorities? These are the 3 questions that the innovative Gateway program asks to help newcomers with integrating into Canada quicker and more smoothly
- The story of a newcomer from Nigeria who was asking how he could remove qualifications from his resume so that he appeared more “Canadian” - instead Hyder flipped the narrative and emphasized how immigrants are our future leaders and have all this potential that just needs to be unleashed
- Trust-building comes from having the courage to own one’s failures, and also the ability to give and receive candid feedback. Hyder utilizes adaptive leadership to create a compelling vision and organizational culture that values clear communication
- There are times when Hyder feels lonely when he makes calls as the CEO, but is being questioned and fingers are being pointed at home. In those moments, he calls his mentors who encourage him and provide him with valuable insight
- “The kite always rises against the wind. And when you get to the top of the mountain, forgive the people that got you up there.”
Resources Mentioned
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