Continuing on the road toward improving the ability to perceive, understand, and manage emotions - we set our sights on Conflict Resolution in this episode. If you happen to work with humans, a bit of conflict resolution practice will help make your professional life a little easier.
In this episode I'll talk about rethinking conflict, some potential causes for it, and why you shouldn't leave it to fester. Whether you're an individual who is simply interested in improving your EI toolkit or you're a manager who's at sea with how to deal with bickering teams, I've got some useful steps to help you along.
Our goal is not to run from conflict, but to navigate it more skillfully and to make it work for us. Let's get ready to rumble!
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