Hotter Shoes is leading the digital transformation on the High Street. Listen to CEO Ian Watson share how he and his team have digitalised the business and encouraged their customers embrace new technologies across their stores, their app, and online. Hear how Ian left school at 16 but has become a great advocate for education and learning (he's currently doing a Doctorate at Warwick Business School, as well as getting Hotter ready for its floatation at the end of 2021 - no mean feat!)