Welcome to PHD (Positivity Hack Delivered) Episode 002 by Beata Young with guest American expert Amy Gehring with a local artist special guest, Michelle Gialanze taking us through the creative process simultaneous to Amy’s talk. Your ideal customer needs to understand how you can help them before they know why they should trust you.
When you can clearly explain the “how” behind what you do, you open doors for process improvement, scalability, and increased consistency. This discussion focuses on why you should look at your organization’s process through the lens of visual thinking. Visual thinking can also act as a way for us to organize our ideas, and see connections between things that we haven’t seen before (those detective murder suspect boards aren’t there for decoration). Even when we think that we have everything perfectly reasoned logically in our heads, visual thinking can be an important last step to seeing all the possibilities, and not focus blindly on the most obvious.
