In this week's episode, we share Giovina's story and gain the perspective of a native Spanish speaker navigating NYC's shelter system. The obstacles and hurdles faced due to language boundaries.
https://portal.311.nyc.gov/report-problems/
311 is a non-emergency hotline that New Yorkers can use to gain information throughout the five boroughs and make complaints. You can report a shelter for violations through 311. You can call 311 directly or place a report online.
https://www1.nyc.gov/site/nycha/about/contact.page
NYCHA has a non-emergency hotline for NYCHA residents, section 8 voucher holders, and applicants. You can contact the hotline and connect with a customer care representative who could provide status updates on an application.
